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City moves to implement Indigent Policy
LESS fortunate residents in the City will be further supported as eThekwini Municipality moves to
implement the Indigent Policy in the 2020/2021 financial year. A report outlining the policy’s implementation was tabled at a Full Council meeting held on 27 February.

The policy aims to provide a framework for the provision of a social package of benefits to the indigent. This includes providing basic services to the community in a sustainable manner. The process will be closely monitored to ensure that the policy is not abused and will substantially benefit indigent residents of the City.

EThekwini Mayor Councillor Mxolisi Kaunda welcomed the report. He said this is a clear demonstration that eThekwini is a caring Municipality. “We welcome this policy and give our full support for it moving forward. We are also appealing to residents who have the means to pay for services we are rendering, to do so,” he said.

EThekwini Deputy Mayor Councillor Belinda Scott echoed Mayor Kaunda’s sentiments. She described the policy as “excellent” and called for a monitoring mechanism to be put in place to guard against it being abused. The policy will be posted on the Municipal website with prescribed forms available at customer service centres, Sizakala centres and the Municipal website. The policy will be reviewed annually as part of the annual budget process.
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